Specialists in Voice Services

What is important to you?

Service excellence provided by motivated, knowledgeable operators who have the ability to enhance your customer experience?
A team which is able to consistently improve on KPI's and Quality Standards?
Specialist industry or organisational knowledge?

Whatever the case, Mayfair Associates specific expertise in the provision of Recruitment, Management and Training solutions for voice services teams within blue chip organisations may be useful to you.

Our voice services candidates span Switchboard, Tele/Receptionists, Call and Contact Centre, Facilities and IT Helpdesk

Our more traditional Main Switchboard Telephonists are experienced on a variety of computerised switchboard systems, with sector specific experience including:

Banking
Law
Healthcare
Local Government
Central Government
Media, Broadcasting and Publishing
Architecural and Engineering

Whether manning your FM Helpdesk, operating from your main Switchboard, working from Reception or manning your call or contact centre, we are confident that our candidates will make a positive addition to your existing voice services team.

Mayfair Associates are also delighted to recommend and partner First Impressions for team and operator training: